At Dhanishka Fashion, we take great care to ensure the quality of our products. Since our products include clothing, nightwear, bags, and other fashion items, we follow the shipping, return, exchange, and refund terms mentioned below.
Shipping Policy
- Orders are generally delivered within 3–10 working days.
- Delivery time may vary depending on the customer's location, courier service, weather conditions, holidays, or other circumstances beyond our control.
- Customers are requested to provide accurate delivery and contact details while placing an order.
Size Exchange
Size exchanges may be accepted subject to the following conditions:
- The product must be couriered back by the customer within 48 hours of receiving the order.
- The product must be unused, unworn, unwashed, and in its original condition.
- The product should be returned with its original packaging, tags, and other applicable accessories.
- For an exchange order, a coupon code will be provided after deducting ₹100 towards shipping charges from the product value.
Coupon Code Details
- The coupon code will be issued after the returned parcel reaches Dhanishka Fashion.
- The coupon code will be valid for 1 month from the date it is issued through WhatsApp.
- The coupon code can be used to purchase any eligible product from our website.
- The exchange process may take approximately 15–20 days, depending on the return shipment and processing time.
Return Policy
- Returns or replacements are accepted only in cases where the product received is defective, damaged, or incorrect/wrong product.
- An unboxing video without cuts or edits is mandatory for defective, damaged, or wrong-product return/exchange claims.
- Customers should contact Dhanishka Fashion as soon as possible after receiving the order if they identify any issue with the product.
- The product may need to be returned to us for inspection before a replacement or coupon is issued.
- For approved defective, damaged, or wrong-product claims, a coupon code will be provided instead of a monetary refund.
Coupon Code Details for Approved Returns
- The coupon code will be sent after the returned parcel is received by Dhanishka Fashion.
- The coupon code will be valid for 1 month from the date it is issued through WhatsApp.
- The coupon code can be used on eligible products available on our website.
- Coupon codes cannot be exchanged for cash or monetary refunds.
No-Refund Policy
Dhanishka Fashion does not provide monetary refunds.
For eligible size exchanges, defective products, damaged products, or wrong-product claims, the applicable resolution will be provided in the form of a coupon code, subject to the conditions mentioned in this policy.
Disclaimer
Actual product colours may slightly vary due to differences in screen resolution, display settings, lighting, and photography.
Contact for Replacement or Exchange Requests
For any questions regarding shipping, returns, exchanges, or replacement requests, please contact us:
Dhanishka Fashion
Phone: +91 9168868686
Email: Please contact us through the Contact Us page on our website.
Address
Dhanishka Fashion
115/3, Shivdarshan Lane No. 4,
Behind Rajiv Gandhi E-Learning School,
Pune, Maharashtra, India.
Mobile: +91 9168868686